Update: A message to our Guests
Aware of the serious concerns that COVID-19 is causing around the world, we at QUERCUS Appartements would like to re-emphasize our commitment to the health and safety of all our guests and collaborators in these times of uncertainty.
Your safety is important to us
We are taking maximum precautions in our apartments, applying the recommendations of the World Health Organization, the health experts and the local health authorities. All our team members have received specific guidelines and enhanced cleaning and hygiene measures have been put in place, aiming to provide safe and clean environments for our guests and colleagues.
Flexibilty for your travel plans
We have become more flexible changing our practices and policy to offer more flexible terms & conditions, however due to the uncertainty of the situation, we are providing flexibility in all reservations.
We have enhanced our check-in and check-out procedures in order to keep social distance and make it simple and secure. You will not need to see anyone during this process, but we will be there for you if you need us.
We are there for you
We are allowed to welcome you, your family and friends from 29th May 2020 again and will offer you our best service and attention. We are and will continue to be here for you.
We truly hope that these circumstances improve shortly and would like to wish you the best.
Of course, we adhere to all hygiene standards and comply with all federal government regulations.
We look positively toward the future and look forward to a great summer in the middle of the beautiful „Nocky Mountains“.